Expert Merchant Support
Membership

Cultivated and Nurtured by

Membership Benefits

In our experience, Merchants like yourself, need support that actually helps. Instead they get agencies that put them into a project management maze.

At Three Acres our solution is the Merchant Support Membership.

This Membership replaces the overhead of quoting projects, managing freelancers and reduces the project management process to nothing for one flat monthly fee.

About Three Acres

Hi, my name is Brendan Quigley and I am the owner of Three Acres Shopify Agency.

In addition to being an entrepreneur and Shopify expert with over 7 years of experience helping merchants create and sell online, I am also a father of 5. I understand the challenges and demands of balancing work and family life, and strive to use my skills and expertise to help other business owners succeed while also managing their personal responsibilities.

I am passionate about supporting independent businesses and believe that they are key to a strong economy. It brings me great joy to help business owners succeed and achieve their goals. If you’re looking to start or grow your online store, I would be happy to help you with all of your Shopify needs.

How The Membership Works

Make A Request

Our membership service offers unparalleled flexibility, allowing you to submit and prioritize your requests at your convenience and make adjustments as necessary. Continuous feedback is integral to our process, providing you with the opportunity to shape the work in progress and ensure the final outcome aligns with your expectations for ongoing satisfaction.

Request Completed

While the complexity of requests may vary, we endeavor to complete the majority of them within 2 to 3 days. Upon completion of a request, you will receive a notification and a link to review the final results. Your approval is paramount; only after you have reviewed and approved the work will the request be implemented and go live.

Technology Used

Our process is streamlined through the use of intuitive Kanban boards and sophisticated automation platforms, ensuring you have a comprehensive view of the queue and ongoing tasks at all times. Should any issues arise, rest assured that we will reach out to you promptly for direct and swift communication.

Work Asynchronously

Working asynchronously with our service means you have the freedom to engage on your terms. Submit and adjust your requests whenever inspiration strikes or your schedule allows, without being bound to conventional business hours. This approach ensures that our collaboration fits seamlessly into your workflow, enabling efficient and stress-free project management.

End the head scratching and call in the expert. Three Acres makes getting your website up and running a breeze! I look forward to using his services again for our future plans!

G.E.T Fishing Ontario

Strategy, Setup, Custom Development & More

 

App Installs

Publish Blog Posts

Discount Codes

Bulk Product Changes

Theme Updates

Integrate Klaviyo

Free Gift With Purchase

Platform Migrations

Newsletter Popups

Change Content

Shopify Flows

Custom Sections

Code Customizations

Custom Klaviyo Flows

Storewide Promotions

Customize Checkout

Bundles

BFCM

Order Printer Templates

Seasonal Themes

A/B Testing

Automated Reviews

Membership

A plan that’s right for you.

Consultation
Membership

$499/mth CAD

~ $365/mth USD

Do you need expert guidance and advice on what to do next?

What’s included:

  • Two x 1 Hour Consultation Calls Per Month
  • Email Communication Between Calls
  • Pause or Cancel Anytime

Still not sure? Book a Call to learn how a membership can help you. Are you an Agency?

Task Based
Membership

$999/mth CAD

~ $749/mth USD

Are you spending too much time updating your store? Are there aspects of your store you can’t update yourself?

What’s included:

  • Unlimited Tasks Per Month
  • One Task At A Time
  • Average 2 – 3 Day Delivery
  • 1 Store
  • 1 User
  • Monthly Planning Call (1 Hour)
  • Pause or Cancel Anytime

Still not sure? Book a Call to learn how a membership can help you. Are you an Agency?

Growth
Membership

$1999/mth CAD

~ $1499/mth USD

Do you need a partner to help you navigate and implement long-term improvements?

What’s included:

  • Unlimited Tasks Per Month
  • Two Tasks At A Time
  • Average 2 – 3 Day Delivery
  • Up to 10 Stores
  • Unlimited Users
  • Unlimited Planning Calls
  • Pause or Cancel Anytime

Still not sure? Book a Call to learn how a membership can help you. Are you an Agency?

Shopify Agencies

A plan that’s right for you and your clients.

Agency Membership

Starting from $1999/mth CAD

~ $1499/mth USD

Are you looking to scale your agency but worried about hiring full-time staff?

Do you need to deliver high-quality Shopify solutions to your clients without increasing your overhead?

Agency Plans are custom and can include:

  • Whitelabel Services
  • Unlimited Stores
  • Unlimited Users
  • Regular Monthly Meetings
  • Easy Credit Card Payments
  • Emergency Support
  • Pause or Cancel Anytime

FAQs

What is the Merchant Support Membership?

Our Merchant Support Membership allows Shopify merchants to request unlimited tasks for their store on a monthly basis for a flat fee. This means you can make continuous improvements to your store without worrying about additional costs.

What is considered a Request?

Think of a request as your personal ‘to-do’ item, but for us to tackle. You tell us what you need fixed, optimized, or built on your online store, and we get it done for you—quickly and efficiently. Because when you can move fast and ditch what’s not working, you’re not just keeping up; you’re setting the pace.

Why wouldn't I just hire a freelancer?

Choosing our Merchant Support Membership offers several advantages over hiring a separate agency or freelancer:

  • Predictable Costs: With our flat monthly fee, you know exactly what you’ll be paying each month, eliminating unexpected costs and making budgeting easier.
  • Unlimited Requests: The flexibility of requesting as many tasks as needed without incurring additional charges allows for continuous improvement and growth for your Shopify store.
  • Consistent Quality: By working with Three Acres, you get a dedicated team familiar with your store’s specifics, ensuring consistent quality and understanding of your brand’s needs.
  • Quick Turnaround: Unlike hiring a new freelancer or agency where there’s a learning curve, our team is already equipped to handle requests promptly, ensuring tasks are completed in a timely manner.
  • Ease of Communication: No need to juggle multiple points of contact. With our service, you have a streamlined communication process, ensuring clarity and swift action on your requests.
  • Expertise on Demand: Our team at Three Acres is well-versed with Shopify, ensuring you get expert solutions without the hassle of vetting individual freelancers or agencies.
  • Flexibility: Unlike long-term contracts that some agencies might require, our subscription service offers flexibility, allowing you to scale up or down based on your needs.
  • Cost-Effective: In the long run, our membership can be more cost-effective than hiring an agency or freelancer for individual tasks, especially when you have ongoing development needs.

Choosing our membership ensures you get the best of both worlds – the expertise and reliability of an established agency with the flexibility and cost-effectiveness of a subscription service.

How quickly will my requests be completed?

We prioritize delivering quality work in a timely manner. While the turnaround time depends on the complexity of the request, most requests are completed within 2 – 3 days.

What types of requests are included in this service?

Our service covers a wide range of tasks, from theme customizations, app integrations, to performance optimizations. If you have specific requirements, feel free to reach out, and we’ll let you know if it’s covered.

Are there any requests that are not included?

While we strive to accommodate all requests, certain requests like building new stores or extensive migrations are considered projects. We’re always open to discussing your specific needs. Please reach out to us directly about these project requests.

What if I have an urgent request?

We understand that sometimes you might need something done urgently. While we aim to complete all requests promptly, if you have an urgent request, let us know, and we’ll do our best to prioritize it.

Can you white label this service?

White labeling, in our context, refers to the service where we collaborate with other agencies and work as if we are part of their team.

In this way other Shopify Agencies can use the Expert Merchant Support membership to support thier own Merchants.

I like the membership, but I'm not sure where to start?

If you’re in this position, where you have an online store but you’re not sure where to start or how to improve it.

Consider our Shopify Store Audit.